Elly - Conversational AI agents

Your club's own conversational AI agent.

Hi, thanks for calling The Fitness Club!

What are your opening hours?

We're open 6am to 10pm daily.

If you’d like, feel free to come in for a tour

📆 Tour booked!

Trained on your memberships, amenities, schedules, policies, brand and tone.

Trusted by modern fitness clubs to handle calls, answer questions, and books tours the same way your best team member would — 24/7.

Book a Demo

Higher Conversion

40 - 90%

more tour bookings and intro sessions.

Higher Conversion

40 - 90%

more tour bookings and intro sessions.

Higher Member Satisfaction

85%

member questions and requests resolved automatically.

Higher Member Satisfaction

85%

member questions and requests resolved automatically.

Less Operational Overload

70%

fewer interruptions for your front desk and membership team.

Less Operational Overload

70%

fewer interruptions for your front desk and membership team.

Higher Conversion

40 - 90%

more tour bookings and intro sessions.

Higher Member Satisfaction

85%

member questions and requests resolved automatically.

Less Operational Overload

70%

fewer interruptions for your front desk and membership team.

Just like another member of your team

Answers and responds instantly across every channel

Phone calls, SMS, website chat, Instagram/Facebook DMs, WhatsApp, and more — all in real time.

Answers and responds instantly across every channel

Phone calls, SMS, website chat, Instagram/Facebook DMs, WhatsApp, and more — all in real time.

Answers and responds instantly across every channel

Phone calls, SMS, website chat, Instagram/Facebook DMs, WhatsApp, and more — all in real time.

Understands everything about your club

Membership tiers, promotions, seasonal campaigns, facility rules, class schedules, training programs, amenities, childcare hours, onboarding sessions.

Understands everything about your club

Membership tiers, promotions, seasonal campaigns, facility rules, class schedules, training programs, amenities, childcare hours, onboarding sessions.

Understands everything about your club

Membership tiers, promotions, seasonal campaigns, facility rules, class schedules, training programs, amenities, childcare hours, onboarding sessions.

Books tours, classes, training, and evaluations automatically

Elly schedules everything based on your rules, trainer availability, class limits, and CRM scheduling system.

Books tours, classes, training, and evaluations automatically

Elly schedules everything based on your rules, trainer availability, class limits, and CRM scheduling system.

Books tours, classes, training, and evaluations automatically

Elly schedules everything based on your rules, trainer availability, class limits, and CRM scheduling system.

Manages member questions and requests

Freeze requests, guest policies, locker questions, billing basics, childcare details, court reservations — all handled instantly.

Manages member questions and requests

Freeze requests, guest policies, locker questions, billing basics, childcare details, court reservations — all handled instantly.

Manages member questions and requests

Freeze requests, guest policies, locker questions, billing basics, childcare details, court reservations — all handled instantly.

Captures every lead and passes it to your team

Tour intent, preferred schedule, goals, membership interest, transcripts, summaries — all captured cleanly.

Captures every lead and passes it to your team

Tour intent, preferred schedule, goals, membership interest, transcripts, summaries — all captured cleanly.

Captures every lead and passes it to your team

Tour intent, preferred schedule, goals, membership interest, transcripts, summaries — all captured cleanly.

Boutique Studios
Pilates, Yoga, HIIT, Cycle

More First-Timers Converted
  2–3X more intro offers booked

Better Class Utilization
  25–40% higher waitlist & spot-fill efficiency

Stronger Community Engagement
  <10-second response time on Instagram/Facebook

Luxury Resort-Style

High-Touch Service at Scale
85–95% resolution of concierge-style inquiries

Higher Non-Dues Revenue
20–35% more bookings for spa, training, lessons, and evaluations

Better Member Experience
10–20% uplift in NPS and review scores

Multi-Location

Consistent Experience Across Every Location
35–60% fewer misrouted inquiries with location-aware omni-channel routing

Higher Web Conversion
30–50% fewer abandoned web chats

Better Member Retention Signals
20–30% more successful save attempts for freezes, cancellations, and declines